Contact

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Input Form

If you have any questions or comments concerning KCCS, please complete the form below.
In the Inquiry section, please include.

  • Specifics of the product you are looking for (product name, OS used, date of release, etc.)
  • What you would like to know (price, configuration, etc.)
  • Specific page of the Kyocera Communication Systems website your inquiry applies to (URL, product name, etc.)

Please complete form in English.

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Before contacting us "Agreement in providing us with your personal information"

Name of company handling personal information

KYOCERA Communication Systems Co., Ltd. (KCCS)

Title, name, and contact of the Chief Privacy Officer

Hideaki Tokura, General Manager of Administration Group
TEL: 81-(0)90-7550-8760

Purpose of use of the subject personal information
  • 1
    KCCS is constantly aware of the importance of personal information and takes appropriate measures including the education on the prevention and correction of unauthorized access to personal information, loss, destruction, falsification, and leakage of personal information.
  • For the development of products and services of KCCS and KCCS Group, and evaluation and improvement of quality of the products and services;
  • For providing guidance and information of the products and services of KCCS and KCCS Group;
  • For planning and implementation of events, campaigns and seminars of KCCS and KCCS Group, and guidance and provision of information concerning these;
  • For the implementation of contracts or transactions;
  • In order to respond to inquiries and consultation from customers;
  • In order to provide after-sales service of KCCS's products and services;
  • In order to conduct surveys;
  • In order to improve and develop, etc. KCCS's services by aggregating and analyzing, etc. personal information and creating statistical data processed so that individuals can not be identified;
  • In order to send an e-mail, etc. to customers for the purpose of seeking consent for use of personal information; and
  • In order to use or disclose personal information after obtaining the voluntary consent of customers.
  • 2
    KCCS uses personal information of business partners (suppliers and contractors, etc.)
    • For business communication;
    • To perform contracts or transactions.
    • 3
      KCCS uses personal information of employment applicants
    • For contact regarding recruitment process and providing information regarding recruitment.
    Provision of personal information to third parties

    Except in the following cases, we will not provide personal information to third parties without the consent in advance.

    • 1
      Cases in which information is provided in accordance with laws and regulations;
    • 2
      Cases in which there is a need for the protection of a human life, body, or property, and it is difficult to obtain the consent of the person;
    • 3
      Cases in which there is a particular need for improvement of public health or promotion of the sound growth of children, and it is difficult to obtain the consent of the person;
    • 4
      Cases in which it is necessary to cooperate with a national organization, local public authority, or a person who is entrusted by them in performing an operation prescribed by laws and regulations, and it is likely to interfere with the performance of such operation by trying to obtain the consent of the person;
    • 5
      Cases in which information is processed so that individuals cannot be identified or recognized;
    • 6
      Cases in which KCCS assign personal information to our group companies or other business partners to the extent necessary for the purpose of use.

    In addition, if KCCS assign personal information under (6) above, KCCS will supervise the companies to which KCCS assign by concluding a contract in advance so that they should properly handle such personal information.

    Notification of purpose of use, disclosure, correction or deletion, and rejection of use or provision KCCS will, with respect to the personal information subject to disclosure held by it, respond to the request of the person for notification of purpose of use, disclosure, correction or deletion, suspension of use, removal or prohibition of provision to a third party.
    Please contact the following:

    Contact Secretariat of Personal Information Management Subcommittee, KYOCERA Communication Systems Co., Ltd.
    E-mail: kythom@kccs.co.jp

    Willingness to voluntarily provide personal information and consequences if such information is not provided Whether or not to provide us with your personal information is optional. But, if any necessary matter is not provided, please note that there may be a case we will not be able to answer to an inquiry.

    Entry by those under the age of 16 years old Those under the age of 16 years old are advised to in-put your personal information surely after obtaining the consent of the parents.

    If you would like to see our recognition on the handling of personal information, please refer to the following pages.

Privacy policyRequired